Backup Ownership: The Questions Every Small IT Team Should Ask

Something backing up somewhere is not the same as having a real backup and disaster recovery solution. These are the ownership questions worth asking before you assume you're covered.

Do we actually have a BCDR solution, or just a backup job?

There's a real difference between a backup job pointed at an external drive or a folder, and a properly implemented backup and disaster recovery solution with defined retention, defined recovery steps, and someone accountable for it. Ask which one your business actually has.

Who is actually watching whether it's working?

A green checkmark from backup software confirms the job ran, not that recovery is guaranteed. Ask specifically who is responsible for noticing when a backup job fails, and what happens next.

Do we have a written recovery plan?

If a server failed today, is there anything written down about what gets restored first, or who's responsible for doing it? Most small IT teams have never had the time to document this, which becomes a real problem in an actual emergency.

Is anything missing from backup scope?

New servers, cloud workloads, and SaaS data are added to environments constantly, and backup scope doesn't always keep pace. Review coverage against your current infrastructure, not the infrastructure you had when backups were first configured. Our backup and disaster recovery support starts with exactly this kind of review, and implements a proper solution where one is missing.